Saturday, October 23, 2010

WTF? My investment account is asking me about my favorite dessert


I cannot remember what I may have typed several months ago. I may have been in an ice cream phase back then but no, that doesn't work either. Blueberry pie has always had a special place in my heart. As well as caramel corn. But none of that helps me now.

I get it. Banks want to seem secure. Please though, ask questions who's answers do not change. Election cycles effect my favorite president. My mood effects what food I like.

I'm not going to tell this to the person on the other line of their 1800 number of course. This feedback doesn't belong anywhere but on a UX blog.

Thursday, October 21, 2010