Tuesday, July 21, 2015

In praise of product manuals

I recently bought two things: a knife sharpener & a soap dispenser both of which had manuals I read. 

I took notes on the knife sharpener manual to summarize key information, which really ended up being: "how many times do you put a knife through each slot?" 

Cliff notes aside, I thought it was interesting to contrast the number of words and the instructions. See for yourself.

Thursday, July 16, 2015

The impact of hotel sheets

There are lots of lever we can pull as designers but some have more business impact than others.

When Darker or patterned sheets & bedspreads are easier to clean so why invest in white sheets if you're in charge of designing hotel rooms?

"The all-white bed created this halo effect -- people thought a room had been renovated, even if it was just the bed that had been changed, It had a huge impact." -Erin Hoover, VP design for Westin and Sheraton hotels

The key here to me is that testing revealed the right choice. Testing is design's best friend. Read the full article here.

Wednesday, May 27, 2015

Beautiful quote

“As the advocates for user experience I think it’s important that we’re advocating for everyone’s experience and perhaps doing a little bit more than just whispering the word ‘accessibility’ in a meeting early on and allowing it to be just as easily dismissed. And not just because of the potential legal implications, but because it’s our job.”
– Leisa Reichelt (source) via http://www.inspireux.com/quote-archive/ux-quotes/?qtag=accessibility

Wednesday, October 22, 2014

From User Experience to Customer Experience - talk by Kerry Bodine

Kerry Bodine is kind of a big deal.  Watch as she:
  • Distinguishes Customer Experience from User Experience
  • Monazites the billion dollar customer experience industry
  • Makes clear the huge, growing opportunities for leaders to rise to the challenges

This is an exciting video to watch as a ux designer.

Monday, October 20, 2014

Did you want to cry today?

Watch this video created to make employees at a hospital express more empathy. It's going to probably make you cry.

Also check out these MIT suit which dims your sight and stiffens your body so you can empathize with someone who's about 70.

Tuesday, August 26, 2014

Free sketching templates for downloading

Find yourself tired of constantly making screens? Does your arm smart after too many rectangles? Worry no more! Download sketching template PDF!

Collect them all: 1, 3, 4, 6, 8 and 16 up! If you act now, receive all in one convenient PDF.

Monday, August 25, 2014

A time visual design made my life better

Two things really helped me apply for college: 
  1. A very visual roadmap of the process (I can't find it so I recreated what I remember below). I wish I could find this again!
  2. The (very thick) Fiske Guide to Colleges 

Monday, August 18, 2014

How to explain design in 75 minutes

Those of us working in design have seen a huge spike in interest in our profession. No matter the cultural zeitgeist however, we feel like designers. People who make stuff well.

Watching Objectified was awesome as it explains the UX process.

I cringed when one designer equated design with for-profit work. Sure, that's something designers do too, but it clashed with something I've thought for a long time but needed to see the movie to expand on:

Everyone is a designer.

Seriously, everyone. We are natural designers, because design is embedded in everything we do.

  • Did you put on clothes? Then you crafted an experience for those around you. 
  • Did you arrange your own furniture? Then you designed an experience for yourself, family & guests.

That philosophical difference aside, this is a great movie about design.

Thursday, August 14, 2014

Meet PIG

I created the Project Inspo Generator to help you jumpstart your brainstorming.