I met Catriona Cornett at an Adaptive Path conference last year and really love her blog. Here are two quotes I particularly like:
“If we want users to like our software, we should design it to behave like a likeable person.” - Alan Cooper
“I’ve been amazed at how often those outside the discipline of design assume that what designers do is decoration—likely because so much bad design simply is decoration. Good design isn’t. Good design is problem solving.” - The Art & Science of Web Design by Jeffrey Veen
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