Silverback is my favorite tool for user testing screen & video capture.
Can it help you take electronic notes along the way? No.
Can you time tasks within the program? No.
So why do I like it?
It's easy, nimble, and cheap ($50!!! & 10% goes to a great cause). They make it easy by providing a free 30 day trial which is downloadable online.
Using Silverback has been a refreshing alternative to it's counterpart on the Microsoft platform, Techsmith's Morae. I don't want to knock Morae completely...it's got plenty of features. The most useful of which is a remote viewer so that coworkers and collaborators can view the product evaluations as they happen. But with a simple workaround? No contest.
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